Contact
Please read the following carefully before emailing us.
It is important that you email the correct department or you may not get a response.
If you are a DEA
(Domestic Energy Assessor):
We do not require DEA's. Please do not email us as we
will not reply. Thank you for your co-operation.
For customer support before
submitting an application:
We can only reply individually to questions
which are not answered in the Help section.
For customer support after
submitting an application:
- Resending you your Login details
- Enquiring about the progress of your HIP
- Resending you an email or resending a copy of other
documents
- Resubmitting or amending details on your application
For all other question we can only reply individually to
questions which are not answered in the Help
section.
Email: Contact Us |